Highway Direct® - Linking Driver & Company Directly.
Over The Road Shipping System for the 21st Century

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Driver and Trucker Frequently Asked Questions

  1. How do I search for a load?
    Date & Time Published: 2007-01-01 09:05:04
  2. What are the requirements to be able to bid on loads?
    Date & Time Published: 2007-01-04 05:53:50
  3. What are the trailer type abbreviations?
    Date & Time Published: 2007-01-04 06:54:06
  4. Do I ever need to update my driver documents?
    Date & Time Published: 2007-01-04 05:54:43
  5. What is a refusal credit?
    Date & Time Published: 2007-01-04 05:54:52
  6. How do I earn more refusal credits?
    Date & Time Published: 2007-01-05 05:55:01
  7. What happens if I am awarded a load, but do not confirm it?
    Date & Time Published: 2007-01-05 05:55:13
  8. Who sees my contact information and driver documents?
    Date & Time Published: 2007-01-05 05:55:23
  9. What happens if I renege on a load that has been awarded and confirmed?
    Date & Time Published: 2007-01-03 05:55:39
  10. How do I know the company offering a load is legitimate?
    Date & Time Published: 2007-01-04 05:55:48
  11. How do I update my account information?
    Date & Time Published: 2007-01-06 06:01:42
  12. How secure is Highway Direct?
    Date & Time Published: 2007-01-04 06:02:00

Shippers and Companies Frequently Asked Questions

  1. How do I post a load to be bid on?
    Date & Time Published: 2007-01-03 05:57:21
  2. What if my load is not bid on?
    Date & Time Published: 2007-01-01 05:57:30
  3. What is the latest I can post a load?
    Date & Time Published: 2007-01-03 05:57:47
  4. What is the earliest I can post a load?
    Date & Time Published: 2007-01-03 05:58:28
  5. How do I know the winning bidder is a qualified driver?
    Date & Time Published: 2007-01-04 05:58:49
  6. How is the length of time a posting appears determined?
    Date & Time Published: 2007-01-03 05:58:56
  7. What happens if a driver rejects my load after being awarded the load?
    Date & Time Published: 2007-01-04 05:59:04
  8. What happens if a driver fails to pick up a load that he has been awarded and confirmed?
    Date & Time Published: 2007-01-04 05:59:13
  9. Is feedback required by me?
    Date & Time Published: 2007-01-04 05:59:30
  10. Who sees my contact information?
    Date & Time Published: 2007-01-04 05:59:49
  11. What information is necessary when submitting a load?
    Date & Time Published: 2007-01-04 06:00:03
  12. How do I cancel/update a load that is currently being bid on?
    Date & Time Published: 2007-01-04 06:00:42
  13. When am I charged the 2% fee for a pulled load?
    Date & Time Published: 2007-01-04 06:00:49
  14. How do I update my account information?
    Date & Time Published: 2007-01-05 06:01:32
  15. How secure is Highway Direct?
    Date & Time Published: 2007-01-06 06:02:06
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